- Planning and Designing of the Private Cloud Infrastructure, Servers, Storage, Linux/Unix, Windows, Microsoft Office 365, Email Security Gateway, Virtualization (VMware and Oracle KVM) and Datacentre requirements as per the business plan and technology.
- Ensuring that servers and Data Centres are properly monitored and administered.
- Installation/configuration of Private Cloud Infrastructure, Servers, Storage, Linux/Unix, Windows, Microsoft Office 365 Monitoring and Capacity Planning as per the IT policies/ Standards and providing guidance to the users on its features and usage in order to ensure its proper use and improvement in performance.
- Systems Support / Patch Management: Support, Maintenance. Patching and Administration of servers (both physical and virtual), including hardware, OS (Windows), SAN Storage and Linux and Windows products.
- Active Directory and Group Policy Management: Maintain Active Directory such as creating accounts, troubleshooting authentication, configuring domain controllers, managing DNS and DHCP, and implementing group policies.
- Project Management. Manage projects related to the Private Cloud Infrastructure, Servers, Storage, Linux/Unix, Windows, Backup and Monitoring
- Desktop Support by serving as an escalation point for the service desk team and backup for activities including direct end-user support.
- Business Continuity through Disaster readiness is maintained as agreed and ensures regular DR exercises are done as per the ICT Policy
