Job brief
We are looking for a professional and friendly Wait Staff to join our team! Your main goal in this position should be to ensure the highest level of clients' satisfaction and provide an outstanding customer experience.
Key Duties & Responsibilities
- Meet, greet and sit guests in a timely manner
- Introduce our menus and describe different dishes and drinks
- Make recommendations on specialties
- Taking food and beverage orders from customers and ensure prompt service delivery
- Cleaning, clearing and organizing table condiments
- Presenting bills and give back correct change to the guest within the shortest time possible
- Attend to the tables and guarantee compliance to cleanliness standards
- Check the quality of the final servings and resolve any issues accordingly based on recommended food and beverage standards
Requirements and skills
- Proven work experience as a Server or Wait Staff Member
- Ability to build relationships with colleagues and customers and ensure mutual satisfaction
- Customer-oriented and planning skills
- Working knowledge of cash register and any ordering information system
- Outstanding people skills
- Patient and friendly with demonstrated experience in problem solving
- Good physical condition
- High school diploma
