Job Detail

Job Description

Would you like to be part of a value-driven, commercially oriented international environment where we enable global trade every day?

As the Senior IT Business Analyst Manager – Logistics, you will be part of an internal support team which treats Maersk and other operational groups as their customers. The position is a dynamic role comprehensive of being a WMS application specialist and understanding of operations process with additional responsibilities related to project management, technical writing, and continuous improvement. Our team has a range of initiatives including supporting flawless new customer onboardings and new system implementations, driving process standardization, proliferating best practices across the organization, supporting in digital transformation, and more.

What We Offer:

When you join Maersk, you’ll find that the world is your workplace. You’ll work in a culturally diverse, stimulating environment, surrounded by new ideas and different ways of doing things. We believe in individual performance within highly professional teams supported by our distinctive values. To us teamwork means acceptance, respect, dedication, and the idea that we can achieve more when we all pull together.

Living our values means competing in the marketplace in an ethical way so our name is synonymous with being a credible and valuable business partner. Through Constant Care and Humbleness, we strive to prepare for the future, while never forgetting that our customers and competitors are key to our ability to improve. In our daily work Uprightness and Our Employees mean that transparency and accountability in everything we do go hand in hand with being an inspiring, challenging place to work. At Maersk, we take pride in hiring the best person for the job – irrespective of gender, age, nationality, or religious belief.

This position will work on the following initiatives:

• Supporting and driving new WMS (Warehouse management system) and TMS (transport Management systems) implementations
• Supporting and driving IT system implementations
• Supporting and driving digital transformation efforts as well as helping create the initiatives
• Problem solving dynamic operational and/or systemic challenges
• Documenting processes and support in training and implementation of the processes
• Influencing change with continuous improvement mindset geared towards identifying and eliminating safety and compliance issues, service issues, and operational inefficiencies
• Evaluating use of tools used by operators to ensure maximum ROI on investments
• Develop reporting tools and KPIs to maximize visibility into trends of the business
• Ad-hoc customer requests

This position is responsible for, but not limited to the following:

• Lead new systems implementations
• Perform Level 1 and 2 Warehouse Management System (WMS) and TMS configurations
• Technical writing of Business Requirement Documents (BRD), Standard Operating Procedures (SOP), IOPs, and creation of process maps
• Train users on systems and processes
• Manage, communicate, and resolve operational, process and systems issues
• Pro-actively identify trends, process improvements and customer need and propose and implement solutions
• Acts as a liaison for cross-functional support teams (Administration and Operations) to achieve customer and company business objectives
• Create and execute project plans crossing over several departments
• Create measurable goals for projects and initiatives
• Track progress throughout the projects and initiatives

Who We Are Looking For:

Someone with:

• A relevant qualification in Engineering / Computer Science / Supply Chain with knowledge of WMS system(s)
• Experience implementing WMS systems (Infor SCE, Exceed, JDA, SAP WMS, etc.)
• Experience with Infor WMS and OTM will be an added advantage
• Knowledge of supply chain operations - warehousing, transportation
• Knowledge of MS Office products
• Ability to learn new systems or software quickly
• Ability to write clear and concisely
• Ability to approach all situations with tact, high emotional intelligence, diplomacy, and discretion
• Strong communication skills, verbal and written
• Customer focused
• Adaptive to change and able to work well under pressure
• Self-driven and motivated
• Organized

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com

To Apply:
https://www.maersk.com/careers/vacancies/wd/Senior-IT-Business-Analyst-Manager---Logistics_R87447/jt-senior-it-business-analyst-manager-logistics