Job Detail

Job Description

• Sourcing and procuring of business in line with the set targets/budgets;
• Addressing client/customer inquiries and feedback within the timelines stipulated in the service charter and/or SLAs signed with respective clients;
• Reviewing the performance of risks through loss ratio reports for both new and existing businesses;
• Supporting the premium collection;
• Preparing weekly and monthly reports giving details of individual performance on business acquired/lost and feedback on market practices from customers;
• Establish an efficient renewal process to achieve the set turnaround time for preparation and issuance of renewal notices for delivery of the desired retention rate;
• Prepare Quotations.
• Assess, manage and rate all risks to ensure acceptance and retention of quality business.
• Reconciling service provider statements and confirming the status to finance for payments;
• Establish proper documentation of risks and timely issuance of certificates, debits, policy documents, and endorsements and communicate effectively to relevant parties on confirmation of the same.
• Participating in company CSR and brand-building activities in liaison with other departments.
• Deliver on Service Level Agreements.
• Reconciliation of client accounts to reflect the business booked status on monthly basis.

ACADEMIC QUALIFICATIONS

• Bachelor’s degree in Business Administration or an equivalent

JOB SKILLS AND REQUIREMENTS

• Excellent communication and negotiation skills.
• Client-focused with a commitment to delivering exceptional service
• Strategic thinking and business acumen
• Analytical skills
• Presentation skills
• Communication and interpersonal skills
• Numerical Skills

PROFESSIONAL QUALIFICATIONS

• Progress in ACII/AIIK-At least 6 Papers

EXPERIENCE

• At least 4 years relevant experience
• Strong understanding of underwriting principles, risk assessment, and insurance products