Receptionist

Receptionist - Avenue Healthcare

Date Posted: Aug 28, 2024

Job Detail

Location:

Kisumu, Nyanza, Kenya
Company:

Avenue Healthcare
Type:

Full Time/Permanent
Shift:

First Shift (Day)
Positions:

1
Experience:

2 Years
Gender:

No Preference
Degree:

Diploma
Apply Before:

Sep 03, 2024
Days Remaining:

-766

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Job Description

Maintaining proper patient / client records depending on the designated department / branch.
Ensure that all the procedures / systems laid down for vetting and ensuring that all clients seeking treatment are followed for the various categories of clients i.e. Staff, GOP’s , AHC prepaid and credit / insurance clients.
Ensure proper patient registration per the defined protocols
Ensure accurate billing and timely finalization of invoices
Ensure proper cash handling as per defined protocols
Ensure that all incoming telephone calls are directed/ transferred to the respective departments / offices.
Client satisfaction - ensure client satisfaction through quality of service, communication, feedback, escalation and caring attitude, the standardized tool for patient satisfaction measurement and demonstrate follow-up and improvement
Maintain patient privacy and confidentiality at all times.
Any other duty as assigned by the supervisor in line with the job description.

Person Specification

Diploma/Degree in Health Records & Information Management.
Minimum of 2 year experience.
Organizational awareness and detail-oriented.
Strong interpersonal and communication skills, teamwork and reliability.

Only shortlisted candidates will be contacted. Avenue Healthcare is an Equal Opportunity Employer.

To Apply:
https://careers.avenuehealthcare.com/job-details.php?job=105

Benefits

Confidential

Job is expired

Company Overview

Avenue Healthcare

Nairobi, Nairobi, Kenya

0 Current Jobs Openings

Avenue Healthcare is one of the leading private healthcare groups in East Africa running 3 Hospitals, and 13 clinics across Kenya, and a Homecare business. With over 25 years in the healthcare industry, Avenue Healthcare runs 300 hospital beds with o... Read More

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Receptionist - Avenue Healthcare

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