Receptionist

Receptionist - Avenue Healthcare

Date Posted: Sep 02, 2023

Job Detail

Location:

Athi River, Eastern, Kenya
Company:

Avenue Healthcare
Type:

Full Time/Permanent
Shift:

First Shift (Day)
Positions:

1
Experience:

1 Year
Gender:

No Preference
Degree:

Certification
Apply Before:

Sep 11, 2023
Days Remaining:

-1121

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Job Description

Job Objective/Purpose

Manage the reception professionally at all times and that all visitors, patients and clients are accorded immediate service

Key Responsibilities

Maintaining proper patient / client records depending on the designated department / branch.
Ensure that all the procedures / systems laid down for vetting and ensuring that all clients seeking treatment are followed for the various categories of clients i.e. Staff, GOP’s , AHC prepaid and credit / insurance clients.
Ensure proper patient registration per the defined protocols
Ensure accurate billing and timely finalization of invoices
Ensure proper cash handling as per defined protocols
Ensure that all incoming telephone calls are directed/ transferred to the respective departments / offices.
Client satisfaction - ensure client satisfaction through quality of service, communication, feedback, escalation and caring attitude, the standardized tool for patient satisfaction measurement and demonstrate follow-up and improvement
Maintain patient privacy and confidentiality at all times.
Any other duty as assigned by the supervisor in line with the job description.
Person Specifications.

Certificate in Business Management or a relevant business course
Minimum of 1 year experience
Organizational awareness and detail-oriented
Strong interpersonal and communication skills, teamwork and reliability

To Apply:
https://careers.avenuehealthcare.com/careerviewer.php?jobid=

Benefits

Confidential.

Job is expired

Company Overview

Avenue Healthcare

Nairobi, Nairobi, Kenya

0 Current Jobs Openings

Avenue Healthcare is one of the leading private healthcare groups in East Africa running 3 Hospitals, and 13 clinics across Kenya, and a Homecare business. With over 25 years in the healthcare industry, Avenue Healthcare runs 300 hospital beds with o... Read More

Job Detail

Receptionist - Avenue Healthcare

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