Job Detail

Job Description

At M-KOPA, We Finance Progress.

The scale and impact of our work is massive. M-KOPA is a fast-growing FinTech company offering millions of underbanked customers across Africa access to life-enhancing products and services. From our roots as the pioneer in pay-as-you-go “PayGo’” solar energy for off-grid homes, we have grown into one of the most advanced connected asset financing platforms in the world, empowering a broad range of customers to achieve progress in their lives.

JOB PURPOSE:

The job holder determines structural, engineering, and process requirements for the assembly of new smartphones on the assembly line, troubleshoots, conducts smartphone repairs and reworks, and implements process improvements to increase output on the assembly line. 

KEY JOB FUNCTIONS

• Main activities that are undertaken by the jobholder and are reflective of the most important features of the job.

Testing & Repair of mobile devices

• Inspecting electrical components during and after the product installation 
• Replace parts and repair faults of mobile phones. 
• Deconstruct mobile devices in order to analyze faults, perform the replacement or recycle parts 
• Apply the information, such as periodic maintenance charts, step-by-step repair instructions/manuals, troubleshooting information, and overhaul procedures to perform routine maintenance and repairs.

Maintain equipment

• Undertake Test, Repair, Inspection, and Maintenance on a range of Mechanical equipment and accessories and ensure they are in functional order prior to or after use. 
• Ensure that equipment is being maintained in an energy-efficient and safe manner, and downtime is reduced to a minimum by anticipation of necessary repairs, keeping records of past operating experience 
• General fault finding and repair to Electrical systems, sanity ware, and drainage. 
• Carry out planned preventative maintenance, reactive callouts in all assembly lines on all associated electrical equipment, general fault finding, and repairs to electrical assets and services 
• Maintaining, implementing, or improving electrical instruments, facilities, components, equipment products, or systems 

Process Improvement & Creating solutions to problems

• Provide technical and engineering skills to resolve operational issues, while meeting objectives of lowering cost and/or improving productivity 
• Solve problems that arise in planning, prioritizing, organizing, directing/facilitating action, and evaluating performance.  
• Use systematic processes of collecting, analyzing, and synthesizing information to evaluate current practice and generate new understandings about practice. 
• Develops and maintains specialized knowledge of current and emerging technologies 
• Explore new technology solutions to be able to provide solutions out of the box 
• Analyzes and develops resolutions for problems involving availability and/or performance at the system level 
• Conduct regular training of assembly line workers as needed. 
• Actively promote process improvement to ensure compliance with industry standards and Regulations 
• Identification of subsequent changes to manufacturing and assembly drawings as necessary 

Documentation

• The identification and/or generation of all documentation related to the integration of new products into the production environment. 
• Generate and implement operating procedures and work instructions 
• Maintain written records of all repairs and maintenance interventions undertaken, including information on the parts and materials used, etc. 
• The identification and/or generation of all documentation related to the integration of new products into the production environment 
• Establish construction, manufacturing, or installation standards or specifications by performing a wide range of detailed calculations. 

Upholding Safety

• Ensure all safe systems of work are employed for workshop-based tasks to ensure high standards of health & safety in the workplace are maintained 
• Design, optimize and ensure processes meet requirements for standards, safety, and datelines.

EXPERIENCE/ SKILLS & COMPETENCIES/ LICENCES & CERTIFICATIONS/ EDUCATION REQUIRED

• Degree in BEng/BSc. in Electrical/Electronics/Mechatronics Engineering 
• At least 1 year in electrical engineering/fault analysis/repair operations ideally working on cellular mobile devices 
• Experience working with mobile devices. 
• Experience in using or a desire to learn the required software. 
• Knowledge of applicable codes related to electronic engineering. 
• Good skill in CAD 
• Good attitude towards acquiring new knowledge 
• Able to work under pressure and tight datelines 
• Self-motivated and able to work independently 
• Good communication and interpersonal skills 
• Hands-On experience working with embedded systems 
• Well versed with the various systems, tools, and procedures used in testing & failure analysis 

M-KOPA is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained staff. Women, minorities, and people with disabilities are strongly encouraged to apply.

M-KOPA does not collect/charge any money as a pre-employment or post-employment requirement. This means that we never ask for ‘recruitment fees’, ‘processing fees’, ‘interview fees’ or any other kind of money in exchange for offer letters or interviews at any time during the hiring process.

To Apply:
https://jobs.lever.co/m-kopa/16580865-aade-422b-b8e9-52e9de3b308c