- Nairobi, Kenya
- January 21, 2021
With over 10 years experience in customer service support for non-government organizations and private sector. I hold a degree in PR and Diploma in customer service. I possess great customer care skills, excellent interpersonal skills and eloquent with an American accent having stayed in USA for 8 years. I am actively looking for an opportunity for growth and development.
Majored in communication.
Incharge of providing excellent customer service to customers.
Responding to enquires both online and offline.
Resolving issues as they arise.
Follow up with customers to ensure they are satisfied and collecting feedback for improvements.
Providing necessary correspondence.