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Florence Mimi

Experienced customer service support you could desire to have.
Experienced customer service support you could desire to have.
  • Nairobi, Kenya
  • January 21, 2021

With over 10 years experience in customer service support for non-government organizations and private sector. I hold a degree in PR and Diploma in customer service. I possess great customer care skills, excellent interpersonal skills and eloquent with an American accent having stayed in USA for 8 years. I am actively looking for an opportunity for growth and development.

E-mail
Phone Number
0708468400

Education

Public Relations @ Maryland University
Jun 2004 — Feb 2021

Majored in communication.

Experience

Customer service support @ KFC
Feb 2010 — Feb 2021

Incharge of providing excellent customer service to customers.
Responding to enquires both online and offline.
Resolving issues as they arise.
Follow up with customers to ensure they are satisfied and collecting feedback for improvements.
Providing necessary correspondence.

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