Ilara Health is a series 'A' healthcare start - up based in Nairobi and Kisumu and will be expanding to Rift Valley, Mount Kenya and the Coastal region in 2021.
At Ilara Health our mission is to make common diagnostics affordable and accessible to all Kenyan’s. In our aim to achieve this we partner with facilities in peri - urban areas by leasing them diagnostic tools without hefty upfront payments allowing them to better serve their local communities and earn extra revenue for their facilities. We are currently partnered with 145+ facilities across Nairobi and Nyanza and will be launching our strategic partnerships division to further increase our impact in 2021. These partnerships include, but are not limited to specialists, franchised clinics and pharmacies.
About the Role
As a strategic partnerships executive for Ilara Health you will be responsible for creating and maintaining large accounts and identifying and building relationships with Key Opinion Leaders within the healthcare space across Kenya with the sole purpose of generating strategic growth for the business. You will typically be responsible for fewer accounts that are much larger in size and revenue.
For this role you need to be charismatic, work extremely well with people and have an in-depth understanding of our full product and service portfolio.
Duties and responsibilities
- Identify, establish and maintain relationships.
Your primary responsibility in this role is to identify, establish and maintain relationships with; Key Opinion Leaders
These are experts whose opinion is valued in healthcare and are listened to and are able to influence a broad audience. KOLs are individuals who are trusted and respected specifically for their knowledge. You would need to identify who these KOL’s are, establish relationships and partnerships with them to advocate for all of our products and services, ultimately becoming ambassadors for not only our products (new and existing), but our mission. Maintaining these relationships and generating ongoing marketable content through their partnerships would be instrumental in the success of these partnerships.
Franchised clinics and pharmacies
These are clinics and pharmacies where decisions are not made independently. What happens in 1 facility must happen in all.
You would need to identify these franchises, understand the decision making process for each with the intention of placing our products in all of the facilities under their franchise umbrella.
Identify and build a network of specialists throughout Kenya and place our products with them, based on what they specialise in.
- Coordinate Support for Clients
Supporting large clients requires the involvement of many other personnel. You will need to coordinate this support and involvement. This includes identifying which staff can help with client accounts and how they can be of service.
- Create Client Strategy
You will be responsible for creating an appropriate sales strategy for each of your strategic clients. Identify what needs the client has and create strategies to meet those needs.
- Report on Strategy and Sales
You will be responsible for providing comprehensive reports on client sales and strategy.
- Answer Client Concerns
You are the client’s first point of contact with the company. As such, you need to be on call to answer client questions and concerns. You must be knowledgeable about everything the company provides so you can accurately answer any questions or concerns.