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Regional Investigations Specialist – East Africa & Yemen

Norwegian Refugee Council
April 3, 2021
Nairobi, Kenya
Job Type
Salary Range


Role and responsibilities

Generic responsibilities

  • Ensure a strategic and compliant approach to investigations procedures in accordance with the NRC investigation routines.
  • Prepare investigation plans in coordination with the HO Anti-Corruption & Investigation Specialist and the Head of PSEA.
  • Conduct fair and transparent internal investigations in accordance with agreed plans and complete investigation reports with clear responsive recommendations.
  • Support, guide and oversee or manage investigations remotely that are being conducted by NRC staff in Country Offices in line with NRC standards.
  • Conduct training to reinforce investigation capacities in the region and provide guidance to employees as potential whistle-blowers.
  • Advise and train NRC managers and staff on prevention and reduction of fraud, corruption, and dishonest loss in collaboration with the RO and CO Risk and Compliance units and on PSEA in collaboration with the HO PSEA Unit.
  • Actively promote anti-corruption and PSEA best practises and contribute to the NRC global learning by sharing success stories, system gaps and risk patterns.
  • Support the corruption risk identification and assessment processes for country offices in collaboration with the RO and CO Risk and Compliance units.

Specific responsibilities

These responsibilities shall be adapted to the particularities of the job location and context, phase of operation, strategic focus, and type of intervention. This section shall be revised whenever a new employee is hired or the context changes significantly.

  • Assess initial reports of possible misconduct in line with NRC guidelines.
  • When required, travel to carry out high-quality, internal investigations in country offices in the region or other NRC locations, including documentation analysis, interviews of witness’s and suspects and other investigative actions. Position may require extensive travel.
  • In consultation with other NRC regional positions, the HO Anti-Corruption and Investigations Specialist, the HO PSEA Unit, and other relevant Head Office staff, coordinate due process and help promote compliance with NRC polices and processes.
  • Prepare regular analysis reports for regional management, the HO Anti-Corruption and Investigation Specialist, and the HO Head of PSEA, outlining trends and highlighting specific issues related to investigations and corruption in the region.
  • Train, coach, and mentor country office staff with investigations responsibility
  • Contribute to the development of capacity building programmes, including but not limited to Code of Conduct, investigations and Anti-Corruption.
  • Roll out capacity building and learning while in country offices.
  • Support high risk investigations, offload large caseloads or cover leave/absence in other offices or regions upon request and in line with NRC procedures


  1. Professional competencies

These are skills, knowledge and experience that are important for effective performance.

Generic professional competencies:

  • University degree/Police Academy in investigations, law or other related field, orsignificant training and experience in the field of investigations
  • Formal training and/or certification in investigative methodology (ACFE, CIP)
  • At least 5 years investigative experience
  • Fluency in written and spoken English. Arabic and French would and added advantage.

Context/Specific skills, knowledge, and experience:

  • Knowledge of the context in the East Africa and Yemen region desirable
  • Fluency in the working language of any of the region’s COs. English is a requirment and Arabic would be an added advantage
  • Experience with administrative investigations
  • Management experience in the humanitarian sector.
  • Relevant international work experience, ideally in conflict or post-conflict settings
  • Experience of a survivor centered approach in sexual misconduct case work
  • Clear ethical focus, high integrity, and ability to confidentially handle sensitive information
  1. Behavioural competencies

NRC’s Competency Framework states 12 behavioural competencies and the following are essential for this position:

  • Analytical thinking
  • Communicating with impact and respect
  • Initiating action and change
  • Working with people
  • Handling insecure environments

Extra Information

Duty station: Nairobi, Kenya, East Africa and Yemen Regional Office

Travel: up to 50% within region and other travel outside of region if required

Duration of contract: 1 year with extension subject to good performance

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